Thermomix®Service Request












If your Thermomix® is under Warranty, please press the “Next” button to fill out your details and a Customer Service representative will contact you within 2 business days to coordinate the service of your appliance.


If your Thermomix® is out of warranty, please press the "Next" button and follow the prompts to book your appliance in for Service.

If no details are shown in either field above, please press the "Next" button to fill out your details and a Customer Service representative will contact you within 2 business days to discuss with you.











Max file size 20MB, accepted files: .jpg, .png, .mp4, .mov

Please fill out your details and hit the 'Next' button to book your appliance in for Service. Shortly after you will receive an email with a payment link. Please follow the link to pay $169 and confirm your service booking upon which you will receive a shipping label by email to post your appliance to our Service Centre.












Thermomix® Return Address

Once your Thermomix® has been repaired, please fill out the fields below to let us know you'd like the machine returned to 













Max file size 20MB, accepted files: .jpg, .png, .mp4, .mov
Unfortunately, we are unable to locate details relating to your appliance.
Please fill in your details and a Customer Service Representative will be in contact with you shortly.










Max file size 20MB, accepted files: .jpg, .png, .mp4, .mov


Contact Information